Shipping policy

The PURE – Shipping Policy

Effective Date: 10, Oct 2022

Thank you for shopping with The PURE. We are committed to delivering your skincare products quickly, safely, and affordably. Please review our shipping policy below.


📦 Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order has been shipped, including tracking information.


🚚 Shipping Rates & Delivery Estimates

Canada:

  • Standard Shipping (3–7 business days): [Insert flat rate or "Free over $50"]

  • Express Shipping (1–3 business days): [Insert rate]

United States:

  • Standard Shipping (5–10 business days): [Insert rate]

  • Express Shipping: Available upon request

International:

  • Shipping times and costs vary by destination. Calculated at checkout.

Note: Delivery times may be affected by customs delays, holidays, or carrier disruptions.


🌍 International Shipping

We currently ship to select countries. Customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery.


📦 Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your order status directly through the carrier's website.


🛑 Shipping Delays

We are not responsible for shipping delays caused by carriers, weather, or other factors beyond our control. However, we’ll do our best to assist you in case of any issues.


📭 Incorrect Shipping Info

Please ensure your shipping address is complete and accurate. The PURE is not responsible for lost or delayed shipments due to incorrect or incomplete addresses provided at checkout.


Need Help?

For shipping questions or concerns, contact us at:
📧 info@thepureglowry.com
📞 +1 (647) 608-0111